Returns & Exchanges

At GONEGANI, we want you to love your fashion finds, but if a fit isn't right, we offer a seamless 30-day return policy for all unworn items with original tags. We are committed to ensuring your shopping experience is as stylish and stress-free as your final look.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all GONEGANI tags are attached and the garment is in its original, unworn condition.

• 3.
  Print and Ship

  Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.